Keep pipes from freezing

When water freezes, it expands. That’s why a can of soda explodes if it’s put into a freezer to chill quickly and forgotten. When water freezes in a pipe, it expands the same way. If it expands enough, the pipe bursts, water escapes and serious damage results. Why Pipes Burst Surprisingly, ice forming in a …

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Boil Water Advisory Tips

Use Tap Water For: Washing clothes (unless cloudy) Taking showers  (for adults and older children) Flushing toilets Making ice Brushing teeth Giving water to pets Use Boiled Water For: Drinking Washing fruits & vegetables Preparing food Making ice Mixing infant formula Brushing teeth Giving water to pets Use Extra Caution For: Most filters do not …

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Private Wells

Basic Information From Environmental Protection Agency For Private Wells Proper well construction and continued maintenance are keys to the safety of your water supply. Your state water-well contractor licensing agency, local health department, or local water system professional can provide information on well construction. The well should be located so rainwater flows away from it. …

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Need A Service Line Installed To Your Property?

If you do not currently have water service to your property and would like to have a quote on how much it would cost to have a service line installed from the water meter into the house, call the customer service number at 812-526-9777 for help in finding a local installation technician.

Does Your Water Bill Seem High?

If your water bill seems high and you think there may be a billing error or a leak, please check the following before calling the utility office: Write down the numbers on your meter, including any stationary zeros, and have them ready when you phone the office. Check to make sure you don’t have a …

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Call Before You Dig

Call Before You Dig—It’s the Law If you’re planning to do any outdoor work, such as landscaping, installing a fence or excavating for construction, be sure to call before you dig. Just call 811at least “2 Full Working Days” but not more than 20 calendar days prior to the start of your excavation and they …

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Automatic meter reading

Automatic meter reading, or AMR, is the technology of automatically collecting consumption, diagnostic, and status data from water meter or energy metering devices (gas, electric) and transferring that data to a central database for billing, troubleshooting, and analyzing. This technology mainly saves utility providers the expense of periodic trips to each physical location to read …

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